Healthcare Support
About Healthcare Support
15+
Years of caring
Our story
Healthcare Support was founded right here in Loughborough with a simple but powerful belief: that every person deserves to be cared for with dignity, warmth, and genuine respect — in the comfort of their own home.
Over the years, we've grown into a trusted local care provider, supporting hundreds of elderly adults and their families across Loughborough and the surrounding area. But our values have never changed. Every carer we employ shares our passion for making a real difference in people's lives — not just ticking boxes, but truly caring.
We know that inviting someone into your loved one's home is a big decision. That's why we take the time to get to know every client and family, building relationships built on trust, consistency, and open communication.
Our mission and values
"To provide the highest quality domiciliary care that enables elderly adults to live safely, comfortably, and happily in their own homes — with their independence, dignity, and identity fully respected."
Dignity
We treat every person as an individual, with the respect and sensitivity they deserve — always.
Compassion
Genuine warmth and empathy are at the heart of everything we do. We care because we care.
Reliability
Families trust us to show up, on time, every time. Consistency is the foundation of great care.
Excellence
We hold ourselves to the highest standards — in our training, our practice, and our outcomes.
CQC Registered Provider
CQC
Care Quality Commission
Registered in England
Regulated and registered
Healthcare Support is fully registered with the Care Quality Commission (CQC) — the independent regulator of health and social care in England. Our registration means we meet rigorous national standards for safety, effectiveness, and quality of care. You can view our CQC registration and inspection reports on the CQC website.
- Safe — we protect people from abuse and avoidable harm
- Effective — we achieve good outcomes for the people we care for
- Caring — our staff treat people with compassion and respect
- Responsive — we organise care around each person's needs
- Well-led — our leadership drives a culture of quality and improvement
Ready to find out more?
We'd love to hear from you. Whether you have questions about our services, want to arrange a care assessment, or simply want to talk things through, our friendly team is here.